JOB DESCRIPTION

POSITION: Medical Assistant/Emergency Medical Technician

REPORTS TO: Office Manager

RESPONSIBILITIES:

1. Provides pre-examination education and counseling as trained and in accordance with medical standards.
2. Provides post examination counseling, fee collection, and/or reinforce counseling in accordance with medical standards.
3. Provides specialized counseling/education as needed.
4. Collaborates with clinician and coordinates referrals to other health and social services in the community.
5. Performs tasks that are necessary at the medical office level to support third party billing and accounts receivable.
6. Maintains clinical inventory, equipment and facilities.
7. Answering phone, greeting patients, scheduling appointments and organizing patient flow.
8. Maintains patient charts and other filing systems both electronically and on paper.
9. Perform clinic procedures and laboratory tests according to policy and procedure. Assist physicians with procedures. Document accurate information into patients' medical records.
10. Properly prepare lab specimens for pickup by courier or for shipping.
11. Maintain strict confidentiality related to medical records and all patient-related data, in compliance with HIPAA and Title X regulations.
12. Verify insurance coverage and patient demographics.
13. Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
14. Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
15. Obtain lab/x-ray reports, hospital notes, referral information, etc.
16. Give injections, perform phlebotomy and finger sticks.
17. Follow all Adagio Health policies and procedures.
18. Communicating issues and suggesting resolutions appropriately to management
19. Other duties as assigned, including traveling to other offices and participating in outreach activities.

MINIMUM QUALIFICATIONS: Successful completion of an accredited Medical Assistant or Emergency Medical Technician program. Certified Medical Assistant/Technician preferred. Local travel required.